Shipping & Returns
To place an order please add the products you like to your shopping cart and after checking the contents of your cart please proceed to checkout.
Enter all your billing details and shipping details and choose the preferred payment method.
The order confirmation will be sent to your email address after payment is received (this could take a couple of minutes).
After you place an Order we will start producing it and it will be ready to ship in about 24h. Then we will pack it and Ship it according to the Shipping Method you have Chosen on The Checkout.
Curretly we have two Shipping Methods Avaliable:
Standard Shipping
If you select this Shipping Option the order will be posted inside your Mail Box. It takes from five to fifteen days to arrive. This Option does not include the possibility to Track Your Order.
Premium Shipping
If you select this Shipping Option the order will be delivered to you by the Mailman. It takes from three to seven days to arrive. With this Option Track Your Order.
It is our intent to create a great customer experience. If you are not fully satisfied with your purchase you can return/exchange your Wallet. DIN Wallets will accept returns up to 30 days from the date that you received the goods.
You can Return/Exchange your Order by Clicking Here
Payment Informations
The Comfort and Safety of DIN Wallets Online Shop customers is a priority. As such we work with several partners to ensure that all of our offer regarding Payment Methods is Secure and Uncomplicated.
Paypal
Payment by Paypal is a secure method used throughout the world.
When you select this option you will be redirected to the PayPal page where you must log in and proceed with payment.
DIN Wallets does not store any customer Paypal account data.
Paypal payment is immediate and it will be confirmed via email.
Credit Card
To use your Credit Card to place the order you must fill out the form indicating the necessary data of your Credit Card, namely the number, expiration date and security code of the same, and click on the “Confirm Order” .
Once payment has been made, the amount will be debited from the customer’s Credit Card account. The transaction will be reflected in the statement on your card after 2 business days from the date it was made.
Credit Card payment is immediate and it will be confirmed via email.
DIN Wallets uses a sophisticated mechanism for detecting and preventing actions that indicate fraud. Through this solution, it is possible to verify the authenticity of payments made online, while safeguarding the integrity and security of customer data, as well as their identification.
This security is enabled by SSL (Secure Socket Layer) technology, which encrypts the communications produced between the client computer and our server, so that they can not be intercepted.
As such, DIN Wallets reserves the right to refuse payment of an order for a transaction that is considered to be unlawful. Any and all activities considered to be illegal will be immediately reported to the competent authorities.
No. All prices listed on every page of our online store are presented with the included VAT rate valid at the time of order.
Warranty Policy
It is our intent to create a great customer experience. Therefore all DIN Wallets come with a 1 year manufacturers warranty for the wood parts.
Our wallets use all-natural components that have character differences, including but not limited to inclusions, grains, veins, and knots, so natural variations do occur and should be expected.
This warranty covers production faults, not wear and tear from regular use or accidental misuse. The warranty may be rejected on products showing evidence of extreme or improper use.
DIN Wallets warrants that this product will be free from defects in workmanship and natural materials under normal use for a period of one year from the original purchase date. We make every wallet by hand so quality control is performed at each step of the process, and we refuse to send out a subpar product.
– Normal wear and tear of Product use.
– Misuse, lack of care, mishandling, accident, abuse or other abnormal use.
– Drops are not covered by our warranty – we made our product as durable as possible for a natural wood product but as a material it’s subject to impact damage.
– Use of the Product other than for its intended purpose
– Damage caused by improper or unauthorised repair or maintenance
– Product that has been modified or altered
– Naturally occurring character of wood material (including grain variations, mineral lines, discolouration with use, and natural structural threshold).
– Any product that is not manufactured by DIN Wallets (including, without limitation, any non-DIN Wallets product that is used in connection with the Product)
– Any product that was not sold by DIN Wallets Website (this cases should be treated with the store you bought it from)
You can Claim your Warranty by Clicking Here