Returns & Exchanges
Our intention is to Create a Great Rxperience for our Client. If you are not completely satisfied with your purchase, you can Change or Return your Order.
How does it work?
DIN Wallets accepts returns within a period of up to 15 days after delivery of the items. This means that the customer will have to return the product within 15 days after receiving it.
Changes and refunds are only accepted if the items have not been used and in conditions that can be resold with the original packaging. The client must forward the order through a method that presupposes the tracking of the same, to verify that DIN Wallets received the same.
In the event that you need to Change any item of your Order, the only Costs associated with this operation will be only those that you have to send us what you want to be changed. The shipment of the New Products will be Free.
All changes will be made within 48 hours after DIN Wallets receives the original product. The shipping costs must be covered by the customer.
In the case of Returns, there is a fixed fee of € 7.50 that will be deducted from the price you paid for your order. This Rate reflects the value of the shipping costs, packaging and shipping material, as well as the expenses associated with the Payment / Return Transactions.
The monetary refund will be made in up to 7 days after receiving the returned product through the same payment method used.