F.A.Q.

Product & Production

DIN Wallets are pretty easy to operate, you just need to open it with the help of your fingers and chose the card you want to insert or get out with the other hand. You can watch it being used in this video:

To ensure a perfect use to all DIN Wallets products we recommend you to use any number between 1 to 8 cards.

You can also add some cash (bills) in it.

The wallets can fit more cards, but you need to be careful operating it when you surpass this capacity.

All DIN Wallets products are manufactured “in-house”. Over the years we were able to acquire all the tools we need to make them ourselves.

We only use natural woods shopped in local suppliers.

All the steps of the process are run by our team on our own facilities, which ensures that the production is meticulously followed and leads to a big reduction of wasted material and extreme quality of the finished products.

You can check how the wallets are made in this video:

All DIN Wallets products are manufactured at our workshop in Ponte de Lima, Portugal. All of the design is made by our team, that includes products, website, communication, etc..

All our wallets are made from the best woods and tested before they leave our facilities. As wood is a very durable material you can expect to have a wallet for a long time.

Although we give one year as warranty for the wood, you can expect it to be good for many years.

If anything happens to your wallet please let us know by sending us an email, we will be more than happy to help you.

All of our products are made with real natural wood.

Currently, we are working with a range of five types of wood (Oak, Sucupira, Takula, Wengue, and Wallnut) provenient from regions such as Africa, Nort and South America and Europe.

Orders

To place an order please add the products you like to your shopping cart and after checking the contents of your cart please proceed to checkout.

Enter all your billing details and shipping details and choose the preferred payment method.

You will then get redirected to a secure payment gateway to finalize your order and make payment.

The order confirmation will be sent to your email address after payment is received (this could take a couple of minutes).

You can only cancel or make any changes to your order before it’s shipped.

You do not require an account to place an order (you still get email notification regardless of account registration).

You will get an email notification at every step of your order.

If necessary you can email us for further information.

Payment & Shipping

All orders are posted 48h after the payment is complete.

Delivery depends on the country the recipient is but takes between 3 to 15 days (almost always only a week).

In order to fill your needs we offer you two shipping methods:
– Free Shipping wich as no Tracking Option
– Premium Shipping wich can be Tracked but has a small cost associated depending on the country you’re making the order.

In order to make your shopping experience comfortable, we have two Secure Payment Methods Available:
– Credit Card
– Paypal

Of Course! We work with the best companies in the World to ensure the safety in all the transactions made within our Website.

Warranty & Returns

Yes, you can check all the info related to this topic:
Click Here

Yes, you can check all the info related to this topic:
Click Here

If you still have unanswered questions, fill in the form:

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